Operational problems
Monitoring problems
Fault problems
Operational problems
Q.
How to Power On a Servo
A.
For pulse-type drive configurations, after all emergency stops on the equipment have been released and the fault indicator light on the power cabinet comes on, press the green servo power-on button.
Q.
How to Switch to Teaching Mode at Startup
A.
Press the Auto Mode button and wait until the teach pendant panel displays “Ready” to switch to teach mode.
Q.
Why Doesn't the Equipment Operate in Automatic Mode?
A.
Press the handwheel button before starting automatic operation. Start automatic operation after the handwheel indicator light turns off.
Q.
Under what circumstances is it necessary to recalibrate the zero point?
A.
The zero point must be reset after replacing the battery. The zero point must be reset after replacing the motor. The zero point must be reset after disconnecting and reconnecting the encoder cable between the motor and the battery.
Q.
TCP Calibration
A.
The “Origin Calibration” feature in the system supports TCP calibration using either the 8-point or 20-point method.
Q.
How to Record the Zero Point (Calibration Point)
A.
After moving the equipment to the mechanical zero point, select the axis you want to set in the “Origin Setting” screen and click “Set as Calibration Point.”
Q.
How to Connect the Welding Torch Collision Prevention Signal
A.
Connect the input pin corresponding to software ID 2002 to one end of the welding gun’s anti-collision signal, and connect the other end to the GND port labeled “AF-SET GND-AF” on the 2500D3 I/O board.
Q.
Robot Access Permissions
A.
Operator, Administrator, Developer, Machine Shop, System Level Use a developer or machine shop to configure settings
Q.
How to Use the System's Backup Feature
A.
After inserting a USB drive into the teach pendant, you can select "One-Click Backup" on the file transfer screen to back up the current data. When needed, insert the USB drive to perform a "One-Click Restore."
Q.
What are the coordinate systems used for robots?
A.
Joint Coordinates, Cartesian Coordinates, User Coordinates, Tool Coordinates
Q.
Can the main unit and control cabinet of the same model be used interchangeably?
A.
They are interchangeable, but you'll need to reset the zero point and restart TCP; swapping them is not recommended.
Q.
Optional Types for IO Output
A.
The default is NPN, but this can be changed to PNP by modifying the wiring and I/O board settings.
Q.
Switching Between Chinese and English Interfaces
A.
You can "switch languages" in the language bar on the main menu.
Q.
How to Start Remotely or Schedule a Start
A.
In Auto mode, select "Scheduled Start" or press and hold the "Schedule" shortcut icon for three seconds.
Q.
How many types of robot motion commands are there?
A.
Quick, Straight Line, Arc
Monitoring problems
Q.
How to Check the System Version
A.
Open the main menu. The version number starts with "V" in the upper-left corner. For example: V09.06 210305
Q.
How to View Current Coordinate Information
A.
Switch to the corresponding coordinate system, then click the coordinate label in the upper-left corner of the teach pendant panel to display the corresponding coordinate values.
Q.
How to View Coordinate Values for Program Points
A.
Select the program line and click "Details" in the lower-right corner of the screen to display the detailed values for the program points.
Q.
How to Set and View Production Output
A.
In automatic mode, the G-code is displayed in the lower-left corner, and the current output and target output are shown in the box to the right.
Q.
How to Monitor I/O Status
A.
Go to "IO Settings" from the main menu to view the IO status.
Q.
How to Retrieve the Current R Value
A.
From the "Resources" main menu, click the box next to "TO" and enter the R value number you want to monitor.
Q.
How to Check the Status of a Reservation
A.
Program Interface: "Parameters" – "Scheduling" – "Schedule" – -1 indicates a program currently running; 1 indicates a scheduled program waiting to run
Q.
How to Set the Handwheel to Open by Default
A.
You can toggle this setting to YES or NO via the main menu: "Options" > "Key Options" > "Enable Handwheel When Entering Manual Mode."
Fault problems
Q.
At startup, the system displays the alarm message “2905001—Main Power Button Not Activated/Emergency Stop.”
A.
Check whether the emergency stop buttons on the appointment box, control cabinet, and teach pendant have all been reset. After resetting them, press the “Power On Servo” button on the control cabinet to reset the alarm.
Q.
The message “No supported EtherCAT devices found” appears.
A.
Turn off the power and check that the network cables inside the cabinet are securely connected.
Q.
The message “The file to be executed in the first path does not exist” appears.
A.
Check whether the subroutine for the call has been deleted or has an incorrect filename, and whether the O-table number in the palletizing system process is correct.
Q.
The message "Not yet ready; cannot start the program" appears.
A.
In Auto mode, click "Set Coordinates Automatically" and run the process once it is ready.
Q.
Prompt: "Invalid arc midpoint setting"
A.
The positions of the three points on the arc are incorrect; the midpoint of the arc should be located midway between the start and end points. It is recommended that the error not exceed ±15%.
Q.
The screen remains black after startup, displaying only two lines of English text
A.
The SD card came loose; open the back cover of the teach pendant and reinsert the SD card.
Q.
"Extended Instructions" or "Apply Process" cannot be found in the program page instructions.
A.
In the Options settings, select "NO" for "Hide Extension Instructions on Program Page" and "Apply Process."
Q.
The message "Location check failed" appears
A.
Because "Must run from a safe point at startup" is enabled in "Startup Options," the program can only start if it is within the safe point range; otherwise, disable this feature.
Q.
The message "Bus Peripheral Station %R47581 Communication Error" appears.
A.
If there is an issue with the network cable connection, or if an expansion I/O board has been edited even though it is not in use, check to ensure the network cable is properly and securely connected, and delete any incorrect I/O settings.
Q.
The "nozzle collision" message indicates that the welding torch's anti-collision signal has been triggered.
A.
Click to temporarily mute the collision warning and move the welding torch away.
Q.
The message reads: "Arc initiation failed. Signal detection error. Please check the arc initiation signal verification time."
A.
1. Check the welding interruption time setting on the parameters page.
2. Check whether the system has received the signal indicating successful arc initiation from the welder.
3. Check whether the workpiece is grounded.
Q.
Prompt: “If the device has not moved for more than the rated time after arc initiation, the arc will automatically extinguish.”
A.
"Parameters" — "Test Settings" — "No-Move Arc Extinguishment" time is shorter than the spot welding time; setting it to 0 disables this function.
Q.
The message "Interval not found in the difference table" appears.
A.
If the current and voltage values in the welding process parameters field exceed the range specified in the corresponding characteristic table, check whether the welding process parameters are correct and whether the characteristic table is correct.
Q.
Message: "Servo Alarm: Emergency Stop / Servo Alarm on Axis X"
A.
View the servo alarm codes in the control cabinet
Q.
The message "Joint coordinates are out of bounds" appears.
A.
Move the joint in the opposite direction to its limit. Check that the zero point and limit settings are correct.